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Yes. Alex is our female locksmith and works alongside her father, Les, as part of the A&E Locksmiths family team. We understand that some customers may feel more comfortable having a female locksmith visit their home, particularly when they are alone or feel vulnerable. If you would prefer Alex to attend, please mention this when you call and we will arrange this where availability allows.

Yes. We stand behind the work we carry out and offer warranties on our locksmith services and the products we supply and fit. Warranty terms can vary depending on the lock, hardware or work required, so Les or Alex will explain the relevant cover when discussing your job.

Yes. A&E Locksmiths are fully insured and DBS checked, giving customers additional reassurance when we are working in their home or business. As a family-run locksmith business, your work is carried out by Les or Alex, so you know who you are dealing with from the first call through to completing the job.

If your keys have been lost or stolen and there is a chance they could be used to identify or access your property, changing or rekeying the affected locks is a sensible precaution. A&E Locksmiths can assess the existing locks, advise whether they need to be changed or rekeyed, and provide replacement keys where appropriate. If you’re locked out because your keys are missing, we can also help you regain access to your property.

Yes. A&E Locksmiths provide key cutting for a range of household and property keys, including spare and replacement keys. We can also advise on rekeying or changing locks when you need to prevent an old or missing key from being used. We don’t provide automotive or car key cutting services.

We work with a wide range of door and window locks, including mortice locks, cylinder locks, night latches, rim locks, multipoint locking systems and UPVC door and window locks. We also supply and fit high-security Ultion locks and smart locking solutions. If you’re unsure what type of lock you have, Les or Alex can identify the problem and advise whether it can be repaired or needs replacing.

Yes. A&E Locksmiths provide locksmith services for both residential and commercial properties. We help homeowners, landlords and businesses with lock repairs and replacements, emergency lockouts, door and window locks, UPVC locking problems, key cutting and security upgrades. Les or Alex can advise on the most suitable solution for your property and the problem you’re experiencing.

Yes. A&E Locksmiths operate at weekends and on bank holidays, including for emergency locksmith call-outs. If you’re locked out or have an urgent problem with a door or lock, call us on 020 8168 0581 and Les or Alex will let you know the availability and expected response time.

Our average response time for emergency locksmith call-outs is typically within 30 minutes across our South East London service area. Response times can vary depending on your location, traffic and current availability, and Les or Alex will give you an estimated arrival time when you call.

A&E Locksmiths are Checkatrade members, giving customers another way to check our business and read feedback about our work before choosing us. Our membership complements the standards we set ourselves as a family-run locksmith business, including clear communication, professional workmanship and treating customers and their property with respect. You can also visit our Checkatrade profile to see further information about A&E Locksmiths.

Yes. A&E Locksmiths are DBS checked, providing additional reassurance when we are working in your home or business. As a family-run locksmith company, customers deal directly with Les or Alex, so you know who will be attending your property.

Yes. A&E Locksmiths is a local, family-run locksmith business operated by father-and-daughter team Les and Alex. We provide locksmith services across South East London and surrounding areas, so when you call A&E you’re dealing directly with the people who carry out the work — not a national call centre or subcontractor network.

A&E Locksmiths is a local, family-run business operated by father-and-daughter team Les and Alex. We are DBS checked and Checkatrade members, and provide a 24-hour locksmith service across South East London and surrounding areas. When you call A&E, you deal directly with our family team, with clear advice and professional locksmith services for homes and businesses.

Yes. A&E Locksmiths offers discounts for OAPs and students. Please let Les or Alex know when you call so they can apply the appropriate discount to your locksmith service.

Yes. A&E Locksmiths provides a 24-hour emergency locksmith service for homes and businesses across South East London and surrounding areas. We can help if you are locked out, have lost your keys, have a faulty or broken lock, or need urgent help securing a door or window. Where appropriate, we use non-destructive entry methods to gain access with as little damage as possible.